Customer Service/Call Center

White Plains, NY

Job ID: VGS-2 Industry: Consumer Product Compensation: $18-22/hr.

Exciting Customer Service position available in Lower Westchester! Consumer Products Company, specializing in Personal Care Products, is seeking an enthusiastic Customer Service Representative on a long term temporary, possible temp to hire basis! This position will be working in a call center environment

Responsibilities Include:

  • Assisting customers over the phone with any issues regarding personal care products including product use, customer complaints, and/or claims.
  • They are seeking an individual who has customer service experience, preferably in a call center environment, with great phone etiquette and computer skills.
  • All calls will be logged in detail, in regards to the reason for the call, suggested solutions, call escalations, resolutions and customer satisfaction.

Experience:

  • 1-5 Years of Customer Service Experience preferred
  • Degree preferred but not required
  • Call Center experience a plus

*Please note - the hours for this role are Monday through Friday, 12:00 pm - 8:00 pm*

Vanguard is an industry leading, privately held staffing agency in business for over 40 years. We work to cultivate a unique professional relationship with every Client and Employee. Vanguard attains superior results by devoting all of our resources, creativity, and experience to each and every placement. We are committed to your success.


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