Technical Support/Customer Service

Elmsford, NY

Job ID: VGS-3 Industry: Office Support Compensation: $13-14/hr.

Technical support provider located in Elmsford, NY, (Westchester County) is looking for talented and enthusiastic candidates for an upcoming temporary project beginning in April, 2018. The focus of the project is on providing excellent customer service and exceptional technical support to clients. The clients include many well-known academic publishers and educational testing services. 

They will provide training on the specifics of this role, and are seeking the following:

  • Quick learner, ability to pick up on things quickly
  • Technologically savvy; able to understand computers well
  • Excellent communication skills, both oral and written
  • Empathy skills, giving customers caring and helpful support

Our client would like to review resumes as soon as possible. If they are interested in your background and would like to consider you for the position, the selection process will include leaving a voicemail message for the company, including a bit of information and demonstrating great telephone etiquette; this may be followed by a possible telephone and/or in person interview with the hiring manager.

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